Shipping and Delivery Policy
At Prints of Pink, we are committed to delivering your orders promptly and securely. This Shipping and Delivery Policy outlines the terms and conditions for shipping products purchased through printsofpink.com.
1. Shipping Locations
We offer global shipping to the following regions:
- United Kingdom
- United States
- Spain
- Australia
- Mexico
- Other countries (ALL)
2. Shipping Charges
- Shipping charges are calculated based on:
- The delivery location.
- Weight and size of the product.
- Shipping method selected during checkout.
- Any applicable duties, taxes, or customs charges are the responsibility of the customer and will not be included in the shipping cost.
3. Delivery Timeframes
- Order Processing: Orders are processed within 1-3 business days of payment confirmation.
- Delivery Estimates:
- Domestic orders (India): 3-7 business days.
- International orders: 15-30 business days, depending on the destination.
- Delivery times may vary during holidays, peak seasons, or due to unforeseen delays by courier services.
4. Order Tracking
- Once your order is shipped, you will receive an email with tracking details to monitor the status of your shipment.
- For assistance with tracking, contact us at support@printsofpink.com
5. Undelivered or Delayed Shipments
- If your shipment is delayed or not delivered within the estimated timeframe, please contact us at support@printsofpink.com
- We will work with our delivery partners to resolve the issue promptly.
6. Incorrect Shipping Information
- Ensure all shipping details provided during checkout are accurate.
- We are not responsible for delays or non-delivery caused by incorrect or incomplete shipping addresses.
7. Damaged or Missing Items
- Damaged Items:
- If your item arrives damaged, notify us within 48 hours of delivery with photos of the damaged product and packaging.
- We will offer a replacement or refund after verifying the claim.
- Missing Items:
- If an item is missing from your shipment, please contact us immediately to resolve the issue.
8. Lost Packages
- In the rare event of a lost package, contact us at support@printsofpink.com
- We will liaise with the courier service to locate your package or arrange a replacement/refund.
9. International Shipping
- International shipments may be subject to customs inspections, which can delay delivery.
- Customers are responsible for all customs duties, taxes, and additional charges.
10. Contact Us
If you have any questions about our Shipping and Delivery Policy, reach out to us:
- Email: support@printsofpink.com
- Phone: +91-98281-19122
- Address: Jaipur, Rajasthan, India (302002)
Thank you for choosing Prints of Pink! We appreciate your trust and strive to deliver your orders with care and efficiency.